I’m no certain who to send this message to…Here is the only e-mail I could come across. I felt that 85% in the brokers working between LGA and JFK amongst 8/nine and eight/10 were being particularly unfriendly. My partner and I ended up scheduled to fly from LGA to CMH eight/9 within the 6pm flight. Because of climate it had been delayed and after sitting down on the Tarmac for more than 2 hrs was in the end xld. Understandable. I'll say the flt employees was really accommodating, welcoming and pleasurable. Nonetheless whenever we waited in line we were being at some point handed new boarding passes with nothing at all explained by The person sporting a vest that said “managerâ€â€¦he did say This is actually the 1st and only option (eight/10 at 815pm). We took it and stayed within the airport to determine about standby solutions the subsequent early morning when gate brokers returned. When the brokers returned (we if course have been awake 24 hrs at this stage) they astonished us by stating that our alternate return was booked outside of JFK not LGA…pleasant of SOMEONE to tell us this significant element!
I flew on American Airways for The very first time and previous. our baggage was harmed with black grease on it significant hunks out from the handles and wheels. your aircraft was dirty and very uncomfortable. the flight crew was not pleasant in any way. My granddaughter was with me and it is about 6ft tall no home for her legs and person laid again in her seat and she or he couldn't go in the slightest degree in her seat.
YOUR IMPACT totalStudents individuals totalChallenges pledges taken totalSchools taking part universities ×
To whom it may concern. I had been extremely not happy with The client service that was supplied by one of the flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Surely not as polite because the video clips which are shown prior to the flight leaves. She must have still left her attitude in the home mainly because I wasn't the sole passenger on this flight that experience her wrath. The flight attendants title is Cher. I was touring in an extremely massive group on enterprise and will definitely Assume two times about utilizing your airlines. The guide flight attendant was very apologetic however This could not have occurred to begin with.
Okay…I not long ago ordered a ticket to fly solo to view my loved ones! YAY…. I examine the wonderful print, and clicked on all baggage expenses to view if there will be any.
I have generally used continental airways and had altered to American but immediately after this incident I don’t Feel ill at any time fly along with you men any more a cockaroach over a airplain im sure Every person on Fb would desire to no concerning this even the news extremely discustin and nasty I thought airplains ended up pest contal no cost.
I flew American airlines for The 1st time and it will be my previous time it absolutely was by far the most Awful encounter I had at any time had with a airline. under no circumstances all over again you experienced much better get your act alongside one another
I scheduled our household journey to Cancun via Orbitz (there were five of us). When sitting down with the gate in Pittsburgh, PA I decided to method the desk to inquire about upgrading my spouse and I to top notch. I used to be astonished to learn that “my ticket†disallowed me to update, and wasn’t offered a reason and was told no matter what selling price I was prepared to pay out I couldn’t enhance. What was stunning is the fact there ended up being six unused first class seats out there. Same factor occurred on how back again from Cancun to Pittsburgh. Straight via flight both means with only two seats in top notch getting used on the way back.
I'm 62 years aged, and was on the flight from Orange County, Ca to Jacksonville, NC. All went effectively until I arrived at Charlotte,NC. For the reason that I'd wheel chair aid I had been helped if not I do think I would not are. After two flight were being cancelled on that night I wasn’t truly sure what I'd do. But due to the kindness of one's personnel they wheeled me to client service each moments, And at last upon acquiring the news that another flight would not be scheduled right up until the early morning on the third they created sure I'd a motel compensated for by american airlines which I a great deal appreciated. Being by yourself was a bit scary, but I produced it via, and managed to have back again to your airport at five:30 the following early morning. And additional resources all over again this flight was cancelled too. At this time I arranged to simply go to another town. On getting on that flight there was a electrical hearth within the cabin on the airplane, and after becoming in the air for approximately 10 minutes it absolutely was circled and we had been taken from the aircraft inside of a hurry.
Sad to say as a result of climate I used to be not able to get out from the tri cities by the due date this previous 7 days. Nevertheless I'm really discouraged with American Airways client service.
Endeavoring to improve a reservation date for the final 3 days/evenings. Each agent We've gotten has either transferred us from our contact building another hrs hold out or has hung up on our call.
I are on the cellular phone for 3 hours trying to resolve an issue exactly where my bag was break up open and my belongings missing.
three) May possibly five at HPN we experienced to seek out chair…woman attendant could not force passenger up ramp onto aircraft, so he walked…..Whenever we arrived at ORD we experienced to locate chair at An additional gate….
I have designed 3 attempts to Make contact with client service by way of email messages concerning a recent Global flight wherein I had problems with not merely the popular seats that I didn't get, but the horrible customer service by which my sister and I acquired. She was discriminated in opposition to for remaining to major to become served foods because the tray couldn’t occur down so the flight attendant said he couldn’t feed her. Although there were open up seats, and we could have been superior accommodated, alternatively we were being put close to the windows and stuck there with babies.